Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials do you use in your products?
Flattered focuses on high-quality, sustainable materials including premium Italian leather, organic cotton, and recycled textiles.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately. Please contact our support team within 30 minutes of placement to request any changes.
Do you ship internationally?
Yes, we offer worldwide shipping. Customs duties and taxes are calculated at checkout for most destinations.
How should I care for my leather items?
We recommend using a damp cloth for light cleaning and applying a specialized leather conditioner every few months to maintain suppleness.
Are your products ethically manufactured?
Absolutely. We partner with small-scale factories in Europe that adhere to strict fair labor practices and environmental standards.